Refund policy

RETURN POLICY

Our goal at Rangecraft is to offer top notch service and products.  If you need to return a product, please see the policy below for further instructions.  Pay close attention as there are different policies for different items.

ALL NEW ITEMS

Items are defective, not as described, or damaged:

We accept returns or exchanges of any new item if it is defective, not as described, or damaged in shipping.  In these instances, if you choose to return the item, you will be refunded in full, including shipping and return shipping.  If you choose to exchange the item, we will pay for return shipping of the item you received and shipping of the new item to you.  You have 5 days from the date the shipment was delivered to contact us and make arrangements for returning the product. 

You ordered the wrong item:

In the event that you ordered the wrong item, we will exchange the item or refund your money, less the cost of all shipping charges.  You will be responsible for all shipping to and from Rangecraft and our warehouses.  You have 5 days from the date the shipment was delivered to contact us and make arrangements for the exchange or refund. Please note any refund will not include any Sales tax you may have paid.

CONTACT US WITHIN THE TIME-FRAME LISTED TO RECEIVE A RETURN AUTHORIZATION (RA) NUMBER FOR YOUR RETURN/EXCHANGE:

325-754-5771

Location

RangecraftUSA

200 Texas Avenue

Brownsville Tx 78521

325-754-5771